Effective Date: [16 Jun 2025]
Website: www.sumankala.com
Welcome to Sumankala. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully before placing any orders or using our services.
1. About Us
Sumankala is an online store that offers Indian-inspired homeware and lifestyle products such as bedsheets, mugs, paintings, cushion covers, blankets, and more.
Business Address: [Insert address, if applicable]
Contact Email: [Insert your support email]
2. Eligibility
To make a purchase from our site, you must be:
- At least 18 years old
- Legally capable of entering into binding contracts
- Providing accurate and complete billing/shipping information
3. Product Information
We make every effort to display product images and descriptions accurately. However:
- Colors may appear slightly different due to screen settings
- All sizes and dimensions are approximate
- Some products are handmade or printed and may vary slightly in pattern or finish
4. Pricing & Payment
- All prices are listed in [GBP or applicable currency] and include applicable taxes (unless stated otherwise)
- We reserve the right to change prices at any time without notice
- Payment is accepted through secure third-party providers (e.g., Stripe, PayPal)
- Your order is only confirmed once payment is successfully processed
5. Shipping & Delivery
- We deliver within the UK and to selected international locations
- Estimated delivery times are provided at checkout but are not guaranteed
- Customs or import duties (for international orders) are the buyer’s responsibility
- We are not liable for delivery delays caused by courier services, weather, or customs processes
6. Returns & Cancellations
Please review our Returns Policy [link to policy if separate] for full details.
- You may return most unused items within 14 days of delivery (in original packaging)
- Return shipping costs are your responsibility unless the item is faulty
- Refunds will be processed to the original payment method within 7 business days after receipt
- Custom or personalized items may not be eligible for return unless defective
- To request a return or cancel an order, contact us at [Insert Email] as soon as possible
7. Intellectual Property
All content on this website — including product images, designs, logos, text, and graphics — is the property of Sumankala and may not be reproduced or used without written permission.
8. Limitation of Liability
We do our best to ensure a reliable and secure shopping experience, but we are not responsible for:
- Any indirect or consequential loss or damage
- Delays or failures due to events beyond our control
- Loss resulting from misuse or incorrect installation of products
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Interfere with the operation or security of the site
- Upload malicious content or misuse our services in any way
10. Privacy
Please review our Privacy Policy to understand how your data is collected and used.
11. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of the website after changes implies your acceptance.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of the United Kingdom.
13. Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: [support@sumankala.com]
